Optimism is an Essential Requirement for Leadership

Earlier this week, in the first game of their NBA Eastern Conference playoff series, the Chicago Bulls, absent three of their star players, traveled to Miami and beat the reigning NBA champion Miami Heat in their own building. I think it’s fair to say that a lot of basketball fans were stunned ...

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How You Treat Dinged Up Workers is a Big, Dot Deal

Once again, the sports world is abuzz over the treatment of an injured player who, at least so far, has been kept on the bench despite being cleared to play. The player in this case is Alex Smith, quarterback of the San Francisco 49’ers. Since being cleared to return to play following a ...

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Quit Whining and Play!

This past weekend, Philadelphia Eagles quarterback, Michael Vick was knocked on his keister by an onrushing New York Giants lineman, injuring his right (non-throwing) hand as he hit the ground.  After the game, Vick excoriated game officials for not flagging the lineman for a late hit. “Late ...

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Is This the Best You Can Do?

In a webinar presentation this week entitled, “Building a Go-Fast Organization” sponsored by HCI and Globoforce, I recounted a story in which former U.S. Secretary of State, Henry Kissinger had asked a staff member to do a report on something. When Dr. Kissinger got the report, he ...

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12 Things I Learned at a Healthcare Seminar Yesterday

Notes From Healthcare Reform Seminar Memphis, TN 7/14/11 (sponsored by Memphis Daily News) Keynote Speaker:  Philip Johnson – Argyle Benefits Panelists: David Elliott (Baptist Healthcare), Scott Morris (Church Health), James Terwilliger (Duncan Williams) 1.  Most of the enabling legislation for ...

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Be Careful, Very Careful What You Incent People to Do

Have you noticed recently that airline flight attendants are becoming considerably more insistent that boarding passengers place only large items (e.g., roll-aboard suitcases) in the overhead bins, and stuff everything else under the seat in front of them? Some even take it upon themselves to ...

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Discretionary Effort: Why Wisconsin’s Governor (and Yours) May be Playing a Losing Game

Having already wrung needed and significant concessions from them, the newly elected Governor of Wisconsin has been making a rather poorly disguised effort to nullify the collective bargaining agreements and rights of various groups of state workers, principally teachers. As with nearly every ...

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Leaders Don’t Duck or Whine

Encapsulated in two short minutes of video, many of us this week saw contemporary examples of the very best and worst of leadership behavior. In Washington, DC, we saw two pompous United States senators hiding behind Christmas of all things, in a lame effort to avoid debating and voting on ...

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On Respect, Discretionary Effort, and Public Floggings

Recently, as we’ve been about the process of completing our upcoming book, Rebooting Leadership, several leaders have mentioned to me various things they are doing within their organizations to update their leadership habits in response to new “conditions on the ground” as politicians like to ...

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One More Time – Appearances Can Be Deceiving: Thank You Susan Boyle

People who have had the pleasure of meeting Wal-Mart founder, Sam Walton, or blind mountain climber, Erik Weihenmayer have quickly come to grips with the fact that appearances can be deceiving – very deceiving. In neither case do initial appearances suggest their respective incredible ...

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