Go Ask Your People

One of the traps that newly appointed managers at any level commonly fall into is in believing that, to be worthy of their job title and pay check, they must have at the ready the solution to every problem, and the answer to every question. I’m speaking from experience. I’ve been there. As a ...

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Business as Sport: Chris Paul Could be Coming to Your Team

Oscar Wilde told us that “life imitates art.” In a similar vein, I would suggest that business imitates sport, especially professional and major college level athletics. Think about it… Our vernacular is chock-full of sports-related terms and analogies. Sports stars are frequent keynoters ...

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A Leadership (and Life) Lesson from Frank Lautenberg

With the passing of U.S. Senator Frank Lautenberg (D–NJ) this week, some very large shoes have opened up in our national government. I will leave it to others to speculate on how NJ Governor Chris Christie might temporarily fill those shoes, preferring instead to recall a powerful lesson I ...

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Six Steps for Climbing the Management Ladder

A few days ago I received a short note containing the following question from one of our readers: “I am just a simple, low-level manager, so I do not always have the chance to put all of your techniques into place.  I have read your first book and I actually believe and try to internalize... ...

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Optimism is an Essential Requirement for Leadership

Earlier this week, in the first game of their NBA Eastern Conference playoff series, the Chicago Bulls, absent three of their star players, traveled to Miami and beat the reigning NBA champion Miami Heat in their own building. I think it’s fair to say that a lot of basketball fans were stunned ...

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Some Advice for New Leaders in the New Year

This week I’m recording an interview with Kathy Tuberville, a University of Memphis Fogelman College of Business instructor who has elected to use our book, Rebooting Leadership in an upper level undergrad course on leadership. As a precursor to our discussion, she posed two questions for me to ...

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IT’S LEADERSHIP, STUPID… Five Things that will Make a Difference in our Current National Struggle

In 1998, Northwest Airlines endured a strike by its pilots, who were members of the Airline Pilots Association. One day while transiting the Memphis airport, I asked one of the picketing pilots what the strike was all about. After ascertaining that I was not a reporter, he gave me his view on ...

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Royal Caribbean Misses the Boat on Internet Access

First, this post is not about my vacation. How boring would that be? It’s about a fundamental change in the way people stay connected, or not. But the issue came to light on my vacation, so please indulge me a sentence or two. Last month, my wife and I took what was, for us, the...

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The Third Day… Knowing When It’s Time to Leave

My father and grandfather were both fond of using the expression, “House guests, like fish, begin to smell after three days.” They didn’t just mouth the words, though. Each paced his visits to make sure that he didn’t darken anyone’s doorstep longer than three days. Similarly, invitations to ...

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Discretionary Effort: Why Wisconsin’s Governor (and Yours) May be Playing a Losing Game

Having already wrung needed and significant concessions from them, the newly elected Governor of Wisconsin has been making a rather poorly disguised effort to nullify the collective bargaining agreements and rights of various groups of state workers, principally teachers. As with nearly every ...

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