Shoot. Move. Communicate. Management Lesson from the New York Times

Beginning in boot camp, the Army embeds a short, three word mantra in its soldiers: Shoot. Move. Communicate. Within the confines of both military (absolutely), and business settings (metaphorically), that precept makes impeccably good sense. Get some licks in on the enemy or competition, ...

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Discretionary Effort Is a Big, Dot Deal

Since commencing research on what ultimately became our first book, I have taken a rather steely-eyed approach to the subject of employee relations. A data-driven sort, I suspect that, had that research not produced clear linkage between worker attitudes and corporate performance, I would have ...

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Business as Sport: Chris Paul Could be Coming to Your Team

Oscar Wilde told us that “life imitates art.” In a similar vein, I would suggest that business imitates sport, especially professional and major college level athletics. Think about it… Our vernacular is chock-full of sports-related terms and analogies. Sports stars are frequent keynoters ...

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Optimism is an Essential Requirement for Leadership

Earlier this week, in the first game of their NBA Eastern Conference playoff series, the Chicago Bulls, absent three of their star players, traveled to Miami and beat the reigning NBA champion Miami Heat in their own building. I think it’s fair to say that a lot of basketball fans were stunned ...

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Chikin, Spice, and Authenticity

Earlier this year, Chick-fil-A, the Atlanta-based quick service restaurant chain, became the unwitting object of a firestorm following President and Chief Operating Officer Dan Cathy’s direct answer to an interviewer’s question about his views on marriage. The interview was in the ...

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It’s Time to Revisit Absenteeism and Presenteeism

Having recently spent two hours on a plane seated next to a fellow who was clearly too ill to be in confined space with others, I was reminded that the time of year when germ transmission and attendant illness ramps up is again upon us. For many of us, between sneezes, our attention turns to... ...

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Stephen Covey Got Us Talking About Leadership

A giant tree fell in the forest of leadership thinkers last week, with the death of Stephen Covey. I happened to be attending the annual convention of the National Speakers Association when I heard the news. I was seated at lunch, with 7 other professional speakers, collectively representing a ...

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Leadership and the Queen

In the spirit of full disclosure, mine is a British-American family. My wife was born and raised in Scotland, and I’m the only member of our household who does not hold a British passport. We like the Royals around here and agree with most Britons that the monarchy is a positive force and ...

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Talent Acquisition is More Than Putting Butts in Seats

For some time I’ve resisted the urge to excoriate a term that has been taking more prominent space in the lexicon of HR professionals. I’ve done so largely on the basis that there didn’t seem to be much harm in the emergence of new-agey alternative vocabulary among knowing professionals. I’ve ...

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The Tough Side of Being a Leader

A core part of every leader’s duty, regardless of rank, is having the wisdom and courage to sever the relationship with someone whose performance or behavior either persistently or grossly fails to meet expectations. It’s what we get paid to do. Failure on our part to either notice the ...

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