Be Willing to Tolerate a Little ‘White Space’

  *Please see special note below before leaving this page. Many years ago I had the opportunity to do some contract training for Steve Stowell and Matt Starcevich, co-founders of CMOE, the folks who gave birth to the highly effective 8-Step Coaching Model. I remain grateful to them to this ...

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Everybody Needs a Little Help Now and Then: How to Select an Executive Coach

A good friend of mine took the picture you see here, with his smartphone, from his backyard on the banks of the St. Johns River, directly across from downtown Jacksonville. The photograph’s elements include a construction crane, the Isaiah D. Hart Bridge, Everbank Stadium (home of the Jaguars), ...

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Three Things Leaders Can Do to Earn the Benefit of the Doubt

When I begin a new executive coaching engagement, my due diligence process usually involves conducting focused interviews with a representative sample of my client’s peers, direct and indirect reports, other close associates, and of course, their reporting senior. One of the questions I ask is, ...

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We All Like to be Made to Feel Special

Tuesday evening, I hosted an executive coaching client for dinner and a Memphis Grizzlies game at FedEx Forum. Our dinner server was a fellow by the name of Ben, who has waited on me at most, twice before. As we were being seated, Ben approached and said to my guest, “My guess is that Mr.... ...

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EFCA and March Madness

Before it was even re-introduced in the U.S. Congress last week, the Employee Free Choice Act (Card Check) legislation produced howls from many in the business community over the fact that, if approved, the bill would make it decidedly (and unreasonably) easier for unions to organize workers. ...

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Pay & Bonuses… Be Careful What You Incentivize People to Do

Chapter 22 of our latest book, Contented Cows MOOve Faster deals with the subject of motivation and rewards. A central tenet of the chapter is that organizations (and individuals) need to be very careful what they incentivize people to do, because, more often than not, that is exactly what they ...

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