Should We Stop Doing Performance Reviews?

On Horse-poo, Carrots, and Performance Reviews by Bill Catlette   For the past few years there has been a hue and a cry, joined of late by large numbers of HR professionals, suggesting that companies need to stop doing traditional performance appraisals. You know what we’re talking about – ...

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Discretionary Effort Beats an Inversion Strategy Any Day

Business news has been rife of late with coverage of U.S.-based corporations (e.g., Medtronic, Walgreen, AbbVie, Pfizer, Aon, Eaton, Omnicon) either attempting or completing an effort to re-flag the business as a non-U.S. entity. By and large, companies are using such “inversion” ...

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Sometimes It IS About the Money

Few issues in the domain of business are thornier, more complex, and emotion-packed than that of how much money to pay someone for the work they do. Employee compensation thrusts its tendrils into considerations no less substantial than motivation, employment law, labor unions, production, and ...

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Discretionary Effort Is a Big, Dot Deal

Since commencing research on what ultimately became our first book, I have taken a rather steely-eyed approach to the subject of employee relations. A data-driven sort, I suspect that, had that research not produced clear linkage between worker attitudes and corporate performance, I would have ...

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Managing Expectations: Under Promise and Over Deliver

Guest Post by Robert Cordray There’s an old expression, “He who expects little is seldom disappointed.” That’s not a great catchphrase for the customer service department, but it does bring up the topic of managing the expectations of customers and others by “under promising and over ...

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How You Treat Dinged Up Workers is a Big, Dot Deal

Once again, the sports world is abuzz over the treatment of an injured player who, at least so far, has been kept on the bench despite being cleared to play. The player in this case is Alex Smith, quarterback of the San Francisco 49’ers. Since being cleared to return to play following a ...

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Talent Acquisition is More Than Putting Butts in Seats

For some time I’ve resisted the urge to excoriate a term that has been taking more prominent space in the lexicon of HR professionals. I’ve done so largely on the basis that there didn’t seem to be much harm in the emergence of new-agey alternative vocabulary among knowing professionals. I’ve ...

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On Baseball, Hot Dogs, Apple and… High Standards

For decades, it has been suggested that three things are emblematic of America – baseball, hot dogs, and apple pie. Though it’s hard to argue with this list, I’ll suggest that it could use some updating. Thinking back on the things that have impacted my life significantly, one of them indeed ...

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Discretionary Effort: Why Wisconsin’s Governor (and Yours) May be Playing a Losing Game

Having already wrung needed and significant concessions from them, the newly elected Governor of Wisconsin has been making a rather poorly disguised effort to nullify the collective bargaining agreements and rights of various groups of state workers, principally teachers. As with nearly every ...

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Make Employee “Stay Interviews” a Part of Your Engagement Strategy

From time to time we are asked by the editors of Workforce Online to respond to reader questions. Recently, we were asked to respond to a question about using “stay interviews” as part of an employee engagement strategy. I thought the answer might be of interest to you. Dear ...

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