Reputation Recruits, but Reality Retains

Reputation Recruits, but Reality Retains In the last few weeks, US universities have disgorged nearly 2 million new graduates into the job market, according to the National Center for Education Statistics. American companies have been working hard (and spending a fortune) to recruit these new ...

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Are the Generations Really All That Different?

Don’t look now, but next year, Generation X turns 50.   You may need a moment to process that. But it’s true. Following immediately on the heels of the boomers (those of us born between 1946 and 1964), the eldest members of the first alphabetically labeled generation are already receiving ...

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Sometimes It IS About the Money

Few issues in the domain of business are thornier, more complex, and emotion-packed than that of how much money to pay someone for the work they do. Employee compensation thrusts its tendrils into considerations no less substantial than motivation, employment law, labor unions, production, and ...

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CSX: One of the Best Places to Work in I.T.

Growing up in Jacksonville, Florida, virtually every one of my friends’ fathers worked for either “the phone comp’ny” (as we pronounced it), or “the railroad”. That “railroad” was what is today known as CSX, whose riverfront headquarters building ...

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Optimism is an Essential Requirement for Leadership

Earlier this week, in the first game of their NBA Eastern Conference playoff series, the Chicago Bulls, absent three of their star players, traveled to Miami and beat the reigning NBA champion Miami Heat in their own building. I think it’s fair to say that a lot of basketball fans were stunned ...

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Employee Engagement Fundamentals Haven’t Changed

Do you remember your first job? If you”re like roughly half of us in today”s workforce (myself included), you were most likely in your teens, and the job was part-time. And if you”re like me, while you earned a little, you learned a lot. Although participation in the youth ...

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How to Foster Outrageously Awesome Employee Engagement

Recently, the good folks at Fast Company Magazine posted an excerpt from our new book, Contented Cows STILL Give Better Milk on their FastCompany.com site. As the excerpt they chose is particularly representative of the book’s general thrust, we wanted to share it with you. Click here to ...

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Life and Leadership Hinge on Optimism

Whether you are a leader or a follower, your performance (and level of enjoyment) in life hinge a lot on your world-view, specifically whether you see the glass as being half full or half empty. We tend to get what we expect to get. Nowhere was this better evidenced than in a too quietly ...

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Good Leaders Don’t Make Others Pay for their Mistakes

Last night a bunch of us attended the touring version of the Broadway musical “Les Miserables” at the Times-Union Center for the Performing Arts here in Jacksonville. We planned an early dinner before the show at an Irish pub near the theater. Nothing like a plateful of Irish fish ...

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Instant gratification: the ultimate motivator

Of all the reasons my wife may have had for marrying me nearly 25 years ago, being ultra handy around the house is not among them. That fact notwithstanding, last weekend I decided to pressure wash our house. The all-white structure has a large expanse of siding at the back that faces due ...

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