Listening… Really Listening

Listening… Really Listening by Bill Catlette   Recently, I came uncomfortably close to dying in a well-equipped, modern, metropolitan hospital emergency room, a building that I had walked into under my own power. The cause of the near death experience was preventable. It had nothing to do ...

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Should We Stop Doing Performance Reviews?

On Horse-poo, Carrots, and Performance Reviews by Bill Catlette   For the past few years there has been a hue and a cry, joined of late by large numbers of HR professionals, suggesting that companies need to stop doing traditional performance appraisals. You know what we’re talking about – ...

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Work-Life Balance… Learning to Like and Live With Chocolate Milk

Work-Life Balance… Learning to Like and Live With Chocolate Milk In a presentation last week for a group of healthcare industry managers, I was asked to comment on “work-life balance.” My remarks were prefaced with the admission that I’m fairly certain I no longer know what “work-life balance” ...

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Leaders… You Really Need Truth-Tellers

Leaders… You Really Need Truth-Tellers My last real (corporate) job was an eleven-year run with a very fast moving “550 mph warehouse” as the company’s founder and CEO has been known to put it. Shortly after I accepted the job offer but before the start date, my new boss, a blunt talking former ...

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Some New Year’s Coaching for You

Some New Year’s Coaching for You Another new year has begun, and many of us are now in the process of embracing it, with hopeful ambitions to tidy up our bodies, our lives, habits, homes, you name it. Clearly, we do so with varying degrees of enthusiasm and Commitment (capital ‘C’ intentional), ...

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Let Your Employees Sign Their Work

Let Your Employees Sign Their Work As I have done on quite a few occasions over the years, I recently took a new Gitman Bros. dress shirt out of the bag. As I was removing the pins from the shirt, two things struck me almost simultaneously. 1) A little printed tag indicating that my shirt ...

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Getting Beyond the Rehearsed Blather in Recruiting

Last week I had a short, informal coaching conversation with an experienced, level 2 retail manager. Soon to be involved with staffing a new store, he was concerned about the recruiting process, and the fact that many candidates today show up with their promotional blather fairly well ...

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Struggling Supervisors – Coach ‘em Up or Move Them Out

Confirming what many had been sensing for some time, Dallas Federal Reserve Bank President, Richard Fisher said recently that increasing numbers of workers are quitting their jobs voluntarily, and concomitantly, employers are finding that it’s taking longer to fill open positions. Those are two ...

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Discretionary Effort Beats an Inversion Strategy Any Day

Business news has been rife of late with coverage of U.S.-based corporations (e.g., Medtronic, Walgreen, AbbVie, Pfizer, Aon, Eaton, Omnicon) either attempting or completing an effort to re-flag the business as a non-U.S. entity. By and large, companies are using such “inversion” ...

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Be Willing to Tolerate a Little ‘White Space’

  *Please see special note below before leaving this page. Many years ago I had the opportunity to do some contract training for Steve Stowell and Matt Starcevich, co-founders of CMOE, the folks who gave birth to the highly effective 8-Step Coaching Model. I remain grateful to them to this ...

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