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Thinking Outside Donut Box Brings Sweet Rewards - $6.95

March, 1999

Publication Date March 1, 1999 Product Number ar19990301 Number of Words 883 Number of Pages 2 Preview an excerpt before you buy Order this article for immediate download Order hard copies for free express shipping (100 copies or more) For copyright permission ($1 each for 500 copies or more), please e-mail us, so that we may contact you immediately. We’ll take your details, and send you the master for you to copy. Abstract of this article: Everyone talks these days about how “empowered” their employees are. Prove it! This article tells the story of a car rental agent who took the initiative to boost sales in his unit, and the manager who inspired him - or perhaps we should say - simply permitted him - to do it. The story has a surprise (happy) ending. Examples of some of the practical tips provided: Make everyone a salesperson. From the front line to the assembly line, build in the kind of enthusiasm about your product and your company that makes your employees want to tell everyone they know why they should buy from you. Make everyone a customer service representative. "That's not my job" just will not fly anymore.

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